Customer Stories
See what our customers users have to say.
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We were very pleased with the communication about the entire process. Also, our refund came way faster than we expected!
Teresa L
was pleasantly surprised at the quick processing time
Greta G
I had no idea that this was a thing. I was contacted by an agent and told about it. The process was very smooth and effective. I got back the tax I paid! An unexpected, happy surprise! Thank you so much!
S C
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I was vacationing in Cancun Mexico… we were able to receive all the taxes spent at the airport, it was a seamless process… the company is really together every step of the way.
V Piper
The agent at the Cancun Airport did all the paperwork for me. A couple days later I received an email for some additional information needed. Supplied the information and received the refund shortly after.
P Rice
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They make sure that whatever tax dollars they have taken on what you have bought is returned to you however you have used it. Mine was returned to my credit card. I would highly recommend them.
Joan
This was the easiest process! I didn’t really have to do anything and received our refund within a few weeks.
Tracy H.
The agents at Give Back were very persistent making sure we were contacted other by phone or email – we were slow getting the information to the agents – but they made sure to keep in contact all the time and communicated everything in an honest manner – our tax dollars were reimbursed sooner than we expected. Thank you for being persistent.
Van n
Thank you for the quick service
Dorothy
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We have to say it was an excellent experience, very timely, happened within a week, we actually had our money back in our account
Hal B
Great program! The first time I’ve actually gotten a tax refund. And months later they were still able to find and send me my original receipt from my purchase which I needed for a warranty claim. Thank you!
Barbra
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Within 2 weeks I had my Mexican sales tax money back in my account… it was so easy to work with GiveBack Mexico. It couldn’t have been a better experience. Thank you.
A Florez
I was very impressed with how helpful everyone was and how quickly I received my refund. Very efficient. Thank you.
Laura
This was such a a nice surprise! I didn’t know that I could get tax back and wouldn’t have been able to deal with all the papers. Thank you so much for your effort!
Nina
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I received a refund directly on to my credit card, if your thinking about doing it, it’s super easy.
Kimberley M.
I had been unaware of this service. I thought it was a joke. It’s NO JOKE! IT’S FOR REAL!! I received my money quickly, with little effort. I am grateful for this service.
Gloria P
David Roman Muñoz, in your Customer Service Department, gave 110% effort. Professional, knowledgeable, and tenacious. We were fortunate that he stuck with us until we finished the process.
John P
Encourages shopping abroad! Great to get back funds after vacation
W J
Found your agents kind, professional and eager to bring this to a resolution. Great job!!!
BERENIE. B
It was a wonderfully, efficient process with wonderful customer service agents!!
Marguerite
Money was received sooner than expected. Experience was very efficient. 5 Star all the way.
Cindy
Did not know what to expect. Your agent made the process painless. I had not expected such fast service. Thank you
Roberta
David Roman was efficient, friendly and responsive. He got my refund to me easily. He did an excellent job!
Frances E
David Roman was very friendly, responsive and efficient in getting my refund to me! Much appreciated!
Zenik
This was seamless for me. The customer service person completed the forms and I was notified promptly of the progress.
Terry
Not knowing how the process works, I will say I was pleased at how fast it took for me to receive my refund. Thanks!
Laura