Sales Tax Refunds With Unmatched Accuracy

GiveBack’s automated intelligence process eliminates common errors, reducing application wait time, delivering accurate refunds.


We’re committed to ensuring the security of customer information and our systems with encryption and fraud prevention technology


Optimized process through automation. Increase the speed and quality of the application.


Our expert team is assisted by powerful software that automatically eliminates common errors.

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Listen to what they have to say

Teresa L 

We were very pleased with the communication about the entire process. Also, our refund came way faster than we expected!


Hal B 

We have to say it was an excellent experience, very timely, happened within a week, we actually had our money back in our account


Laurie S

I received a refund directly on to my credit card, if your thinking about doing it, it’s super easy.



Claim your refund in 3 easy steps

Foreign tourists visiting Mexico don’t have to pay local sales taxes. After indulging in some retail therapy, you can submit a sales tax refund application through GiveBack. To receive refund on your purchases, you must carefully and accurately complete all required forms.


Make sure you have all of these documents ready when completing the application form. Passport, Passport stamp or immigration QR code, Ticket, Purchase voucher, Boarding pass, Credit cards used

Search our list of GiveBack affiliate partner locations. Our experts will provide the necessary paperwork and answer any questions. As a approved vendor, by the Mexican tax authority, we guarantee a secure and hassle-free tax refund application process. Contact us here.

All of your hard work is done! Sit back, relax, and enjoy your new purchases while our expert agents take it from here. We qualify, complete, and verify all paperwork. For a simple and seamless experience, we will submit the refund request on your behalf.

Who is Giveback

GiveBack is a third-party vendor approved, licensed, and audited by the Mexican tax authority, you can rest assured your tax refund is in safe hands.


Enjoy sales tax free shopping whenever you visit Mexico. Whether splashing out on loved ones or treating yourself, you can make some serious savings thanks to GiveBack’s tax refund offer.


Find a list of our affiliate stores here. These all participate in our tax back program and will provide all the documents needed to apply for a refund. Once you have your purchase, receipt, and paperwork, our expert team will process your refund! It’s that simple.



How long does it take to get my refund

A refund is given within 45 days after the application has been submitted to the Mexican Tax Administration (SAT). Refund can take 3 – 5 days to appear on a statement due to varying bank processing times.

Can I claim VAT back on any purchase made while in Mexico

Only certain products are eligible for a tax refund. Items that are not applicable for refund include: food and drinks, services such as car rental, medical services, books.

How much is the VAT in Mexico, why do I only get 9% back

VAT in Mexico is 16% you receive 9% because we take care of all the paperwork and submission of your documents with the Mexican government and 7% is our processing fee.

How will I receive my refund?

Money is refunded back to the Visa, Mastercard or American Express cards used for the original purchase.